Business Objects offers a complete range of support and services to ensure customers around the world obtain the maximum business benefit from their e-business intelligence deployments. A global network of Business Objects e-BI technology experts provides customer support, consulting, and education that can be tailored to fit the needs of any organization.
Consulting
Consulting services are available to assist customers in all stages of the development life cycle, from initial analysis through to delivery. Depending on customers' needs, Business Objects certified consultants can act in an advisory status all the way to managing the whole project.
Training
Education services include a variety of classroom training for entry-level users and IT professionals, onsite at customers' offices or at our own training locations. We offer courses in many languages and around the world through our network of training partners. In addition, Business Objects Personal Trainer, a web-based interactive training product, can be deployed to train users on BusinessObjects and WebIntelligence quickly and cost-effectively.
Support
Business Objects support specialists-available by phone, online, or 24/7 in emergency situations-provide the answers you need, when you need them most. And our ongoing maintenance updates ensure that you get continuous value from your BI investment.
